FAQ: Frequently Asked Questions

These are the most frequently asked Questions

1. How long does it take for me to receive my item?

It all depends on the type of shipping you select at checkout we use FEDEX and UPS services.

2. On average how long does it take to create my gift?

3 weeks to a month depending on the item requested.

3. What is your return policy?

Unfortunately due to the special nature of our products we do not do returns only exchange.

4. How long is the Needlepoint Party?

An hour to hour in half it all depends on the guest and any time limits they place on the event.

5. Do we get a refund if the party is cancelled?

Yes, as long as we received 24 to 48 hours notice .